Privacy Policy

Last updated: April 2025

1. Data Controller

Sanox
Business ID: 3140647-6
Kalasatamankatu 32 A 28, 00580 Helsinki, Finland
Email: info@sanox.fi

2. What Data We Collect

  • Account data: email address used to create and manage your account.
  • Scene uploads: 3D scene files and related assets you upload to the service.
  • Usage data: anonymised visit statistics collected by Umami Analytics. No cookies are used; no personal data or cross-site identifiers are stored.
  • Technical data: session identifiers and CSRF tokens stored in cookies strictly necessary for the service to function securely.

3. Purpose and Legal Basis

Purpose Legal basis (GDPR)
Providing and operating the service Art. 6(1)(b) – performance of a contract
Security (session & CSRF cookies) Art. 6(1)(f) – legitimate interest
Anonymised analytics Art. 6(1)(f) – legitimate interest (no personal data processed)

4. Data Retention

  • Account data is retained for the duration of the account and deleted upon request or account closure.
  • Uploaded scene files are retained until deleted by the user or account closure.
  • Anonymised analytics data contains no personal identifiers and is retained indefinitely in aggregated form.

5. Your Rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate data
  • Request erasure of your data ("right to be forgotten")
  • Request restriction of processing
  • Data portability
  • Object to processing based on legitimate interest

To exercise any of these rights, contact us at info@sanox.fi. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).

6. Third-Party Services

  • Hetzner (Finland, EU): cloud storage for uploaded scene files.
  • Scaleway (EU): transactional email delivery (account verification, notifications).
  • Umami Analytics: privacy-focused, cookieless analytics. No personal data is shared.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the service or by email. The date at the top of this page indicates when it was last revised.